Privacy & Cookie Policy

Last update: 08 December 2025.

This Privacy & Cookie Policy describes how comQuèst SA (“we”, “us”, “our”) collects and uses personal data from users who access and use the website `https://www.modernista.ch` (“the Website”).

By using the Website and creating an account, you agree to the collection and use of your personal information as described below.

1. Data Controller

comQuèst SA

Via Ceresio 6a, 6963 Lugano, Switzerland

privacy@modernista.ch

2. Types of Data Collected

We only collect the personal information necessary to provide our services and process customer orders, including:

First and last name

Billing and shipping address

Email address

Phone number (if provided)

Order, payment, and delivery details

We do not use tracking tools, analytics services (such as Google Analytics), or cookies for marketing or profiling purposes.

3. Purpose of Data Processing

Personal data is processed solely for the following purposes:

– To create and manage your customer account

– To process and fulfill orders, payments, and deliveries

– To send notifications strictly related to your purchases (e.g. order confirmations, shipping updates, or product-related information)

– To send price or availability notifications, if you have activated this feature for specific products. These notifications are sent only upon your request and can be disabled at any time from your personal account area. They are not marketing or promotional messages;

– To comply with legal, tax, and accounting obligations

We do not send newsletters, marketing messages, or promotional emails.

4. Legal Basis for Processing

Data processing is carried out on the following legal bases:

Performance of a contract (Art. 6(1)(b) GDPR / Art. 31 FADP) — to manage orders, accounts, and related services; Compliance with legal obligations, such as fiscal and accounting requirements.

5. Data Retention

Personal data is retained only for as long as necessary to:

– fulfill contractual obligations and provide customer support;

– comply with legal and accounting record-keeping requirements.

After this period, data will be deleted or anonymized.

6. Disclosure of Data

We do not sell, rent, or otherwise share your personal data with third parties.

However, we may share limited information with service providers strictly necessary for the functioning of the Website and order fulfillment, such as:

– secure web hosting providers;

– payment processors and shipping companies.

Such providers act as data processors and handle personal data exclusively in accordance with our instructions and applicable data protection laws.

7. User Rights

You have the right to:

– access your personal data;

– request correction or deletion of your data;

– restrict or object to data processing;

– request data portability (where applicable).

To exercise these rights, please contact us at privacy@modernista.ch .

We may ask you to verify your identity before processing your request for security reasons.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, loss, or misuse. However, please note that no method of transmission or electronic storage is completely secure.

9. Children’s Privacy

Our Website is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors.

If we become aware that we have collected personal data from a minor without parental consent, we will delete it promptly.

10. Cookie Policy

What Are Cookies

Cookies are small text files placed on your device by websites you visit. They help the website function properly, for example by keeping you logged in or remembering items in your shopping cart.

Cookies Used on This Website

The Modernista website uses only essential session cookies, strictly necessary to:

create and manage your customer account;

keep you logged in during your browsing session;

manage the shopping cart and complete purchases.

We do not use:

– profiling or advertising cookies;

– analytics or tracking cookies (e.g., Google Analytics);

– third-party cookies (e.g., social media, marketing tools).

Managing Cookies

Since only essential technical cookies are used, no consent banner is required.

You can configure your browser to block or delete cookies at any time.

However, some parts of the Website (such as login or checkout) may not function properly if cookies are disabled.

You can manage cookies through your browser settings:

Chrome

Firefox

Safari

Edge

11. Updates to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect legal, technical, or operational changes.

The updated version will always be available on this page, indicating the date of the last revision.

12. Contact Us

If you have any questions or requests regarding this Privacy & Cookie Policy, please contact us at:

privacy@modernista.ch

comQuèst SA – Via Ceresio 6a, 6963 Lugano, Switzerland